99%. That’s the percentage of auditors and accountants who report suffering from the “burnout,” harboring feelings of exhaustion, inefficiency and alienation from their jobs and careers, according to a recent study by the University of Georgia and FloQast, an accounting software company.
What’s behind the high number? According to the study, challenges including new regulatory compliance rules, long hours and the shift to remote work. While burnout among CPAs was a growing problem prior to COVID-19, the pandemic certainly exacerbated the issue.
During the off season, it’s important to recharge for next season and put in place some strategies to alleviate future burnout and safeguard your mental health. Here are some ideas:
Conduct a time audit. Are you working as efficiently as possible? If you’re not sure, it’s time to audit your time each week. According to the Paredo Principle, 80 percent of business outcomes come from 20% of the tasks we do. Try keeping track of how you spend your time each week so you can learn which tasks truly require a large investment of your time — and which could be cut back or eliminated altogether. For example, you might discover that time spent with clients produces the most outcomes, while daily and weekly staff meetings without a focused agenda do little to help you achieve your goals and could be reduced.
Set clear boundaries. The shift to remote work has blurred any boundaries between our work lives and personal lives, and it’s up to us to cultivate a healthy balance between the two. As high-achieving professionals, CPAs often say “yes” to nonessential requests or strive to get a project done before its due date. While it’s great to be fastidious, it’s important to step away from work at the end of the day and over the weekend so that you allow yourself time to recover. Take a few minutes to write down some boundaries that you’ll stick to as the season gets into full swing.
Delegate when you can. Because CPAs are often highly conscientious, they end up doing more than they need to. For instance, many spend too much time doing tasks that could be delegated or automated. Take control by focusing on the activities that mean the most to you, and delegate other tasks, such as administrative work, and use accounting software to automate manual tasks.
Use technology to stay focused. There are many technological tools to help you stay on task during the workday so that you can safeguard your free time. For instance, browser plugins like StayFocused, a productivity extension for Google Chrome, helps you stay on track by on by restricting the amount of time you can spend on time-wasting websites. Once your allotted time has been used up, the sites you have blocked will be inaccessible for the rest of the day. Other plugins can help you keep better track of just how well you are able to manage your time. When you’re ready to “turn off” for the workday, consider utilizing “do not disturb” features on your phone or your computer to help yourself maintain a proper work/life balance.
Take regular breaks. When working remotely, it’s important to understand that time away from your home office is critical to your mental and emotional well-being. People who work from a home office are less likely to go outdoors during the day, since you’re not required to commute or go out to lunch. With that in mind, set an alarm to take exercise breaks every few hours and give yourself a dedicated lunch break just like you would if you were in the office. And refrain eating lunch and snacks at your desk. Step away and give yourself a change in scenery. If you’re really feeling stressed, many workplace psychologists suggest taking a 10- or 20-minute catnap (yes, a nap!) during the workday. According to Dr. Sandra Mednick, author of “Take a Nap, Change Your Life,” napping can boost creativity, improve focus and restore the sensitivity of sight, hearing, and taste.
Take a stress test. It’s natural for CPAs to feel stress occasionally, especially during busy season. Burnout is a more serious condition, with symptoms that typically include energy depletion, cynicism, and inefficacy. If you suspect you’re feeling burned out, take notice and identify the root causes. Once you've pinpointed what's contributing to your burnout, you can begin to address the issue.
Be proactive. The early fall is the ideal time to have conversations with your clients’ leadership to plan ahead for upcoming busy season. Schedule a conversation so that both of you can be more prepared for the months ahead. You’ll want to discuss what’s going on with the business and what they’ll need to do to prepare for the attest engagement. This discussion will help set the stage for an effective engagement — and ensure that you’re able to manage your time effectively in the months ahead.
There’s no doubt about it: Busy season is a stressful time, but you can avoid the negative consequences by taking a proactive approach to managing your time, and your stress level.
Collemi Consulting leverages nearly three decades of experience to provide trusted technical accounting and auditing expertise when you need it the most. We often work with CPA firm leadership to help maximize efficiencies and increase realization. To schedule an appointment, contact us at (732) 792-6101.
We provide trusted technical accounting and auditing expertise when you need it the most. Serving a full range of constituents in the public accounting profession, we help identify issues before they become problems.